Overview

This website is operated by Parwati. Throughout this website, the terms "we", "us", and "our" refer to Parwati. We provide this site, including all information, tools, and services available from it, subject to your acceptance of the terms, conditions, policies, and notices contained here.

By visiting our site and/or making a purchase, you are engaging with our "Service" and agree to be bound by these Terms of Service ("Terms"), including any additional terms and policies referenced or linked herein. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before accessing or using our website. If you do not agree to all terms and conditions, you must not access the site or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

New features or tools added to our site will also be subject to these Terms. We may update, modify, or replace any part of the Terms of Service by posting revisions on this page — it is your responsibility to check this page periodically. Continued use of the website following changes constitutes acceptance of those changes.

Location Data Collection and Usage

Parwati offers location-based services to provide at-home delivery of pooja items and religious essentials. To deliver these services efficiently and safely, we may collect and use your location data via GPS, Wi‑Fi, and mobile network triangulation when you allow it.

Why We Collect Location Data:

• Service Coordination: Match users with the nearest delivery or service partners.
• Scheduling Optimization: Estimate delivery or service times based on proximity.
• Personalized Experience: Offer location-specific promotions, suggestions, or product availability.
• Safety & Coverage Verification: Confirm service availability within supported zones.

Consent and Control:

We obtain your explicit consent before collecting location data. You may restrict access through your device settings; however, doing so may limit certain features or services.

Security and Retention:

We store location data securely and retain it only as long as necessary for service delivery or legal compliance. We do not sell or lease your location information. Location data is shared with third parties only when required to fulfill a service (for example, with a delivery partner) or when legally obligated.

Key Terms of Service

1. Online Store Terms: You must be of legal age in your jurisdiction or have parental consent to use our services. You may not use our services for illegal purposes or to violate applicable laws.
2. General Conditions: We reserve the right to refuse service, cancel orders, or limit access at our discretion. Except for payment details, content transmitted over the internet may not be encrypted.
3. Information Accuracy: While we strive for accuracy, we do not guarantee that all content is complete, current, or error-free. Use the site at your own risk.
4. Modifications: Prices, promotions, and service offerings may change without prior notice. We may suspend or discontinue any part of the site or services at any time.
5. Product Availability: Some pooja items may be available only online or in limited quantities. We reserve the right to change product descriptions and availability.
6. Billing: You must provide accurate payment and contact information when making purchases.
7. Optional Tools: We may provide third‑party tools and integrations "as is". Your use of such tools is at your own risk and subject to the third party's terms.
8. Third‑Party Links: Our site may link to external websites. We are not responsible for their content, privacy practices, or policies.
9. User Submissions: By submitting content to the site, you grant Parwati a license to use, reproduce, and display that content. Submissions may not be confidential and may be used without compensation unless otherwise agreed in writing.
10. Personal Information: Collection and use of personal information are governed by our Privacy Policy.
11. Errors: We reserve the right to correct pricing, typographical, or other errors and to cancel or refuse orders in such cases.
12. Prohibited Uses: You may not use the site for unlawful activities, harassment, scraping data, uploading malware, or violating our policies.
13. Disclaimer & Liability: Services and products are provided "as‑is". To the fullest extent permitted by law, Parwati disclaims liability for indirect, incidental, or consequential damages.
14. Indemnification: You agree to indemnify and hold Parwati harmless from claims arising from your violation of these Terms or your misuse of the site.
15. Severability: If a provision is found invalid or unenforceable, the remaining provisions remain in effect.
16. Termination: Either party may terminate access to the services. Obligations accrued before termination will survive.
17. Entire Agreement: These Terms constitute the entire agreement between you and Parwati regarding the site and supersede prior agreements.
18. Governing Law: These Terms are governed by the laws of India. Exclusive jurisdiction for disputes shall be courts located in New Delhi.
19. Changes: We may update these Terms from time to time. Continued use of the site after changes indicates your acceptance.

Refund Policy

Because certain pooja items are time‑sensitive and personalized, Parwati generally does not offer refunds once an order or delivery has been initiated. Availability and customization may vary depending on the product.

Refund Eligibility:

Refunds may be considered only in exceptional circumstances following an internal review. You must provide supporting documentation when requesting a refund.

Non‑Transferability:

Special pooja items and time‑sensitive orders are generally non‑transferable and non‑assignable unless explicitly stated otherwise.

Fees and Gateway Deductions:

If a refund is approved for payments made via third‑party gateways or EMIs, the final refundable amount may be reduced by gateway or financing charges.

Dispute Resolution:

All disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.